$ satupintudigital --profile

Software house & managed IT for Indonesian businesses

Satu Pintu Digital builds digital products and manages IT infrastructure: managed firewalls, managed servers, network monitoring, backup, and procurement for Indonesian businesses.

satupintudigital@edge: ~

$ whoami

satupintudigital

$ ls products/

nalaniaga  wavio  imagestro

$ ls services/

firewall  server  monitoring

$ ▊

# products

Our Products

Digital products we build and operate for focused work—from commerce to clinical imaging.

# managed-it

Managed IT Services

We proactively manage your firewalls, servers, and IT infrastructure, around the clock.

Managed Firewall

Network perimeter security

Firewall, VPN, and IDS/IPS management: rule configuration, 24/7 monitoring, patching, and regular reporting.

Managed Server

Server management & monitoring

Provisioning, patching, hardening, and monitoring to keep servers up and secure, with an uptime SLA.

IT Procurement

Hardware, software & licensing

IT procurement: servers, networking, computers, software, and genuine licenses tailored to business needs.

Network Monitoring

24/7 monitoring & alerting

Continuous network and system monitoring with proactive alerting before issues escalate.

Backup & Disaster Recovery

Data protection & recovery

Scheduled backups, restore verification, and disaster recovery planning to keep business running.

Help Desk & Support

Ongoing technical support

Day-to-day technical support for users and infrastructure, with clear response SLAs.

# about

One door for Indonesian business

Based in Deli Serdang, we help business owners digitize their operations without the hassle. We don't just build products, we also manage their IT infrastructure.

From software development to managed firewalls and servers, we offer proven solutions, not promises.

# faq

Frequently asked questions

What is Satu Pintu Digital?

Satu Pintu Digital is an Indonesian software house and managed service provider that builds digital products (NalaNiaga, Wavio, Imagestro-PACS) and provides managed IT services including managed firewall, managed server, and IT procurement for Indonesian businesses.

What digital products does Satu Pintu Digital develop?

We develop three main products: NalaNiaga (SME online store platform), Wavio (WhatsApp API gateway), and Imagestro-PACS (radiology workflow platform). All products are designed to solve specific operational problems for Indonesian businesses.

Where is Satu Pintu Digital located?

Our office is located in Deli Serdang, North Sumatra, Indonesia. We serve clients across Indonesia.

Does Satu Pintu Digital provide managed IT services?

Yes, we provide managed IT services including managed firewall, managed server, network monitoring, backup & disaster recovery, IT procurement, and help desk support with clear SLAs.

How can I contact Satu Pintu Digital?

You can reach us via email hello@satupintudigital.co.id, WhatsApp +6281776753715, or through the contact form on our website.

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